Ice cream shops

Carvel

A 22-seat kitchen run by Eleni & Yassine, serving the dishes their grandmothers argued about on Tuesday nights in Kreuzberg.

842 Hempstead Ave, West Hempstead, NY 11552, United States
4.6
188 notes from regulars
01 The story, in three paragraphs

Why everyone keeps coming back.

Carvel in West Hempstead, NY, is more than just an ice cream shop—it’s a joyous neighborhood staple where sweetness meets stellar service. Nestled conveniently on Hempstead Avenue, this location delivers the classic Carvel experience with a fresh, inviting twist. Known for its remarkably creamy ice cream and iconic flavors, Carvel skillfully caters to all kinds of cravings, including nondairy options that are thoughtfully crafted for those with dietary preferences or restrictions.

Walking into Carvel feels like stepping into a friendly, retro haven where the staff truly care. Customers consistently praise the attentive and kind team, with stories of staff going above and beyond making vivid impressions. One customer recounted ordering a custom “Under the Sea” themed ice cream cake for a daughter’s birthday—complimenting the stunning, vibrant design that perfectly matched the party’s colors and left guests awestruck. Such personalized touches highlight Carvel’s dedication to creating memorable moments, not just desserts.

The atmosphere is bright, clean, and welcoming, ideal for families looking to brighten a day with a sweet treat. Parents appreciate the quick and patient service, especially when orders change on the fly, while kids are delighted by the appealing, colorful ice cream offerings. For many, Carvel’s ice cream is more than just a dessert—it’s a comforting, nostalgic experience evoking the simplest joys of childhood.

Whether you’re craving a classic cone, indulging in a rich sundae, or picking up a beautifully crafted ice cream cake, Carvel’s commitment to quality and customer happiness shines through. Expect consistency in every scoop—creamy, fresh, and brimming with flavor. It's the kind of place where the moment you step inside, you feel welcomed and valued.

For those in West Hempstead or visitors seeking a sweet retreat with friendly faces, Carvel is a heartfelt destination that turns everyday treats into cherished memories.

03 Notes from regulars

188 notes — the real pulse of the room.

4.6
Based on 188 verified notes
5 156
4 23
3 5
2 4
1 7
All Giant Cones Ice Cream Cake Soft Serve Friendly Staff New Flavors No Seating Kind Staff Cute Spot Portion Size Cleanliness
Tony Raju.
3 month ago
Such a clean place and the staff is so attentive and kind. They go above and beyond for their customers. We ordered an ice cream cake for our daughters birthday and we wanted it to follow our “Under the Sea” theme and mesh with the colors of our balloons. When I saw the cake…I was blown away by how amazing it looked. They have outdone themselves and I was complimented by many at the party. Thank you Rose, Mike and to the awesome staff at West Hempstead Carvel for great service and an amazing birthday cake!!!
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William Jacobs.
3 month ago
Carvel Ice Cream – West Hempstead This Carvel spot is always a treat! They have a wide variety of flavors, including great non-dairy options for those who need them. The ice cream is fresh, creamy, and always delicious. The staff is what really makes the difference, they were welcoming, kind, and courteous. When one of my son’s double scoops accidentally fell, the owner immediately replaced it without hesitation. That level of care shows they value their customers. Overall, this Carvel is worth the stop, great flavors, great service, and a neighborhood gem! ⭐⭐⭐⭐⭐
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Mayra Espinoza.
4 month ago
This is a nice and clean place to bring the kids to light up their day. I have enjoyed my time whenever I go to this ice cream place. Customer service is top-notch.
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Mellissa Cruz.
4 month ago
It was my pleasure visiting this location with my family., after leaving the park nearby. The staff were friendly, service was quick, accurate order taking and execution. Everyone there was friendly and I must say very patient with me, as I changed my mind on the order a few times.
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J Elgavi.
5 month ago
Nice 'retro' Carvel Ice cream location. Staff are very friendly. Would come back again.
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M Feldman.
5 month ago
Great service. Alot of friendly staff keeps things moving. Small with no seating.
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Suzie Singh.
6 month ago
Love our local carvel . Delicious ice cream and very attentive lovely staff . In my household we look forward to ice cream Wednesday buy one get one . We usually get 16 soft serve .
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William Jacobs.
6 month ago
Had an amazing time at Carvel in West Hempstead! The staff was exceptional and made my visit even more enjoyable. Their customer service is on point! The ice cream flavors at Carvel are to die for! They have a fantastic selection, including some new flavors that blew me away. And the best part is, their classic flavors are still as delicious as ever. The location of Carvel across from Halls Pond Park is simply perfect. The ambiance is lovely, and you can enjoy your ice cream while taking in the scenic views. Definitely a spot worth checking out! If you're in West Hempstead, #Carvel is a must-visit destination! You won't be disappointed with their amazing staff, mouthwatering flavors, and the overall experience. Make sure to indulge in their scrumptious ice cream creations. Your taste buds will thank you! Which Ice Cream Flavors do you like best? #williamajacobsrealestate #williamajacobsrealtor #localrealtor #williamajacobs #realtor #westhempsteadrealtor #westhempstead #westhempsteadmomsanddads #westhempsteadneighborwatch #westhempsteadcommunitysupport #westhempsteadmalvernenews #besticecream
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04 When to visit & how to find us

Hours & the door on Bergmannstraße.

Opening hours
Monday 10:00 AM - 09:30 PM
Tuesday 10:00 AM - 09:30 PM
Wednesday (today) 10:00 AM - 09:30 PM
Thursday 10:00 AM - 09:30 PM
Friday 10:00 AM - 10:00 PM
Saturday 10:00 AM - 10:00 PM
Sunday 10:00 AM - 09:30 PM
Finding the door

842 Hempstead Ave, West Hempstead, NY 11552, United States

05 What makes this place friendly

The details you usually have to call and ask.

Service options
  • Onsite services
  • Takeout
  • No Delivery
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Dining options
  • No Table service
Amenities
  • No Restroom
Atmosphere
  • Casual
Planning
  • Quick visit
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
Parking
  • Free parking lot
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